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PRIVACY POLICY

Website Terms of Use and Privacy Policy

Effective date: January 1, 2025
Last updated: November 4, 2025

1. Agreement to Terms

By using https://www.backscratchers.com/ you agree to these Terms and all applicable laws. If you do not agree, do not use the Site.

2. Use License

  1. You may temporarily download one copy of materials for personal, noncommercial use.
  2. You may not: modify or copy for commercial use or public display; reverse engineer any software; remove proprietary notices; transfer or mirror materials.
  3. This license ends if you violate these Terms. Delete downloaded materials upon termination.

3. Disclaimer

Materials are provided “as is.” Backscratchers Salon Systems, Inc. disclaims all warranties, including merchantability, fitness for a particular purpose, and noninfringement. We do not warrant accuracy or uninterrupted availability.

4. Limitation of Liability

To the fullest extent allowed by law, we and our suppliers are not liable for indirect, incidental, special, consequential, or punitive damages related to your use of the Site.

5. Revisions

Site content may contain errors and may change without notice. We have no duty to update materials.

6. Links

Links to third party sites are provided for convenience. We do not control or endorse those sites.

7. Modifications to Terms

We may update these Terms. Continued use after changes means you accept the updated Terms.

8. Governing Law

These Terms are governed by California law, USA.

Privacy Policy

Who we are

Backscratchers Salon Systems, Inc. (“Backscratchers,” “we,” “us,” “our”) explains here how we collect, use, disclose, and safeguard personal information when you use our Site, shop with us, contact support, or interact with our ads and emails.

1. Personal information we collect

  • Identifiers: name, email, phone, shipping and billing addresses, account username.
  • Commercial data: products viewed, cart items, purchases, returns, loyalty or discount activity.
  • Payment info: handled by payment processors. We do not store full card numbers.
  • Internet or device info: IP address, device identifiers, browser, pages viewed, referring pages, approximate location.
  • Inferences and preferences from browsing and purchase behavior.
  • User content: reviews, survey responses, support messages.

2. Sources

  • Directly from you.
  • Automatically via cookies, pixels, and similar technologies.
  • From service providers and partners such as payment processors, analytics, advertising platforms, fraud prevention, and shipping carriers.

3. How we use information

  • Provide, personalize, and improve the Site and our products.
  • Process orders, returns, and customer support.
  • Operate promotions, loyalty benefits, and surveys.
  • Measure performance and understand shopping behavior.
  • Deliver and measure marketing and advertising, including retargeting and ad personalization where permitted by law and your choices.
  • Detect and prevent fraud, security incidents, and abuse.
  • Comply with legal obligations and enforce our terms.

4. Cookies, consent, and analytics

  • We use cookies for core functionality, analytics, performance, and advertising.
  • The Site displays a cookie consent banner. Your selections control nonessential cookies.
  • Google Consent Mode may adjust analytics and ads tags based on your choices. When consent is denied, we may rely on aggregated and modeled reporting where allowed.
  • Manage cookies through our banner, your browser, and platform tools listed below.

5. Advertising and retargeting

6. How we share information

  • Service providers that perform services for us, such as payments, hosting, analytics, advertising, email delivery, customer support, and shipping.
  • Legal and safety needs:
    • Business transfers such as a merger or acquisition.
    • Some disclosures for targeted advertising or cross-context behavioral advertising may be a “sale” or “share” under state privacy laws. See Your Privacy Choices.

7. Your privacy rights

Depending on your location, you may have the right to access, correct, delete, or receive a copy of your information, and to opt out of sale or sharing for targeted advertising. You may also request that we limit the use of sensitive personal information where applicable. No sale or sharing: We do not sell or share personal information for targeted advertising as defined by applicable laws. If this changes, we will update this policy and provide required opt-out tools.

Cookie preferences: Manage nonessential cookies using our cookie banner and your browser settings.

To submit a request, email marketing@backscratchers.com or use the Contact Us page on the Site. We may need to verify your identity and may deny requests where an exception applies. Authorized agents may submit requests with proof of authority.

8. Data retention

We keep information as long as needed for the purposes described here, to comply with law, resolve disputes, and enforce agreements. Retention periods vary by data type and purpose.

9. Security

We use administrative, technical, and physical safeguards to help protect personal information. No system is perfectly secure.

10. Children’s privacy

The Site is for individuals 13 or older. We do not knowingly collect personal information from children under 13.

11. International users and legal bases

If you access the Site from outside the United States, your information may be processed in countries with different laws. Where GDPR applies, legal bases include consent, contract performance, legitimate interests, legal obligations, and defense of claims.

12. Changes to this Privacy Policy

We may update this Policy. If we make material changes, we will post the updated version with a new effective date.

13. Contact us

Backscratchers Salon Systems, Inc.
Attn: Privacy
Email: marketing@backscratchers.com
Or use the Contact Us page on the Site.